Effective Date: February 15, 2025
At Herald Digest, we strive to provide high-quality content, premium services, and seamless user experiences. This Refund Policy outlines our guidelines for subscription services, paywall access, sponsored content, and advertising fees.
1. Subscription & Paywall Refunds
- Digital subscriptions and paywall access fees are non-refundable.
- If you experience technical issues preventing access, please contact us, and we will work to resolve the problem.
- Refunds may be issued only in cases of accidental duplicate charges if reported within 7 days of the transaction.
2. Sponsored Content & Advertising Refunds
- Payments for sponsored posts, advertisements, and promotions are non-refundable once the content has been published or the campaign has started.
- If a campaign is canceled before publication, a partial refund may be issued at our discretion, depending on the stage of content creation.
3. Refund Eligibility for Overcharges
If you believe you were incorrectly charged, please contact us within 7 days of the transaction with proof of payment. We will review and, if eligible, process a refund within 5-10 business days to the original payment method.
4. How to Request a Refund
To request a refund, contact us at:
📩 Email: [email protected]
Please include:
- Your full name and email
- Transaction details (date, amount, and payment method)
- A brief reason for your refund request
5. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with a revised effective date.
